Dear Sir or Ma’am,
This e-mail is to inform you of the outstanding support and service I received from Darrel Ralph Designs.
Some time ago I purchased a CUDA MAXX with a 5.5” D2 bayonet serrated blade from AG Russell. This was when the knife 1st came out. It served me almost daily.
Last week the thumb stud backed out and was lost. I e-mailed Darrel Ralph Designs and within one week, I received a new thumb stud and yet no bill!
As we know, Camillus is no more, yet DDR provided free service for this knife! I am both amazed and thankful to Darrel Ralph.
Please get the word out to the knife community about the great service I received from Darrel Ralph Designs.